Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

RIIQUA501D Mapping and Delivery Guide
Implement, monitor and develop quality management plans

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency RIIQUA501D - Implement, monitor and develop quality management plans
Description
Employability Skills
Learning Outcomes and Application This unit describes a participant’s skills and knowledge required to implement, monitor and develop quality management system in the Resources and Infrastructure Industries.This unit is appropriate for those working in management roles.No licensing or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

An assessor of this unit must satisfy the requirements of the NVR/AQTF or their successors; and Industry regulations for certification and licensing; and,

this unit is best assessed in the context of this sector’s work environment;

this unit must be assessed in compliance with relevant legislation/regulation and using policies, procedures, processes and operational manuals directly related to the industry sector for which it is being assessed; and,

assessment may be conducted in conjunction with the assessment of other Units of Competency; and,

assessment must confirm consistent performance can be applied in a range of relevant workplace circumstances; and,

assessors must demonstrate the performance evidence, and knowledge evidence as outlined in this Unit of Competency, and through the minimum years of current* work experience specified below in an Industry sector relevant to the outcomes of the unit; or,

where the assessor does not meet experience requirements a co-assessment or partnership arrangement must exist between the qualified assessor and an Industry subject matter expert. The Industry subject matter expert should hold the unit being assessed (or an equivalent unit) and/or demonstrate equivalence of skills and knowledge at the unit level. An Industry technical expert must also demonstrate skills and knowledge from the minimum years of current work experience specified below in the Industry sector, including time spent in roles related to the unit being assessed; and,

assessor and Industry subject matter expert requirements differ depending on the Australian Qualifications Framework Level (AQF) of the qualification being assessed and/or Industry Sector as follows:

Industry sector

AQF** Level

Required assessor or Industry subject matter expert experience

Drilling, Metalliferous Mining, Coal Mining, Extractive (Quarrying) and Civil Construction

1

1 Year

2

2 Years

Drilling, Coal Mining and Extractive (Quarrying)

3-6

3 Years

Metalliferous Mining and Civil Construction

3-6

5 Years

Other sectors

Where this Unit is being assessed outside of the Resources and Infrastructure Sectors assessor and/or Industry subject matter expert experience should be in-line with industry standards for the sector in which it is being assessed and where no Industry standard is specified should comply with any relevant regulation.

*Assessors can demonstrate current work experience through employment within Industry in a role relevant to the outcomes of the Unit; or, for external assessors this can be demonstrated through exposure to Industry by conducting frequent site assessments across various locations.

**Where a unit is being delivered outside of a Qualification the first numeric character in the Unit code should be considered to indicate the AQF level
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify opportunities to develop the framework for quality management plans
  • Access, interpret and apply quality management documentation and ensure the work activity is compliant
  • Develop and document quality objectives, in consultation, to align with organisational objectives
  • Identify and communicate the standards for quality management systems procedures
  • Consult with others to review and improve the quality management plans
  • Include quality management responsibilities to job descriptions and duty statements
       
Element: Implement processes for encouraging the development of ideas to support the quality management plan
  • Identify existing or potential quality issues, obtain ideas from others regarding improvements, providing prompt consideration and feedback to maximise potential benefits
  • Clearly and concisely communicate to others the benefits of quality site procedures and practices
  • Prepare written documents, procedures and practices in consultation with others
  • Identify, maintain and monitor the information sources
  • Actively seek commitment from others to the implementation of quality management plans
       
Element: Implement the quality plan
  • Document how the quality management plan will be introduced or enhanced
  • Provide information and resources for the implementation of the quality management plan, in a form readily accessible to others, in a timely and consistent manner
  • Provide required training and support to others on the implementation of the quality management plan
  • Maintain quality management plan records
       
Element: Monitor and update the quality management processes
  • Monitor the reviews statistics and outcomes of the systems procedures, in consultation with others, if procedures and practices need to be modified to meet quality management plan targets
  • Amend the quality management plan and its implementation when changes are anticipated
  • Retain documentation stating reasons for changes
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

1 Identify opportunities to develop the framework for quality management plans

1.1 Access, interpret and apply quality management documentation and ensure the work activity is compliant

1.2 Develop and document quality objectives, in consultation, to align with organisational objectives

1.3 Identify and communicate the standards for quality management systems procedures

1.4 Consult with others to review and improve the quality management plans

1.5 Include quality management responsibilities to job descriptions and duty statements

2 Implement processes for encouraging the development of ideas to support the quality management plan

2.1 Identify existing or potential quality issues, obtain ideas from others regarding improvements, providing prompt consideration and feedback to maximise potential benefits

2.2 Clearly and concisely communicate to others the benefits of quality site procedures and practices

2.3 Prepare written documents, procedures and practices in consultation with others

2.4 Identify, maintain and monitor the information sources

2.5 Actively seek commitment from others to the implementation of quality management plans

3 Implement the quality plan

3.1 Document how the quality management plan will be introduced or enhanced

3.2 Provide information and resources for the implementation of the quality management plan, in a form readily accessible to others, in a timely and consistent manner

3.3 Provide required training and support to others on the implementation of the quality management plan

3.4 Maintain quality management plan records

4 Monitor and update the quality management processes

4.1 Monitor the reviews statistics and outcomes of the systems procedures, in consultation with others, if procedures and practices need to be modified to meet quality management plan targets

4.2 Amend the quality management plan and its implementation when changes are anticipated

4.3 Retain documentation stating reasons for changes

Evidence is required to be collected that demonstrates a candidate’s competency in this unit. Evidence must be relevant to the roles within this sector’s work operations and satisfy all of the requirements of the performance criteria of this unit and include evidence that the candidate:

locates and applies relevant legislation, documentation, policies and procedures

works effectively with others to undertake and complete effective implementation, monitoring and development of quality management plans to meet all required outcomes including:

preparing for and organising work activities to meet all task requirements

communicating clearly and concisely with others to receive and clarify work instructions

using a range of communication techniques and aids to advise others of work activity and exclusion zones

demonstrates completion of the implementation, monitoring and development of quality management plans that safely, effectively and efficiently meets all of the required outcomes on more than one (1) occasion including:

developing and documenting quality objectives

identifying and clearly communicating standards for quality management systems

identify and develop quality management responsibilities against job descriptions

identify and recommend improvements to quality processes

provide training and support for implementation of the quality management plan

monitor, review and implement changes to the quality management plan

process written records and reports

The candidate must demonstrate knowledge of implement, monitor and develop quality management plans through:

accessing, interpreting and applying the organisation and site requirements and procedures

identifying client and manufacturer quality requirements

implementing quality management plan procedures and requirements

maintaining human resources qualify outcomes through preparing job descriptions, duty statements

working toward continuous quality improvement processes

complying with quality management plan monitoring and review procedures and processes

methods of identifying appropriate action based on cost, health, safety, and quality issues

work procedure/instruction writing

quality management reporting and recording procedures

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

1 Identify opportunities to develop the framework for quality management plans

1.1 Access, interpret and apply quality management documentation and ensure the work activity is compliant

1.2 Develop and document quality objectives, in consultation, to align with organisational objectives

1.3 Identify and communicate the standards for quality management systems procedures

1.4 Consult with others to review and improve the quality management plans

1.5 Include quality management responsibilities to job descriptions and duty statements

2 Implement processes for encouraging the development of ideas to support the quality management plan

2.1 Identify existing or potential quality issues, obtain ideas from others regarding improvements, providing prompt consideration and feedback to maximise potential benefits

2.2 Clearly and concisely communicate to others the benefits of quality site procedures and practices

2.3 Prepare written documents, procedures and practices in consultation with others

2.4 Identify, maintain and monitor the information sources

2.5 Actively seek commitment from others to the implementation of quality management plans

3 Implement the quality plan

3.1 Document how the quality management plan will be introduced or enhanced

3.2 Provide information and resources for the implementation of the quality management plan, in a form readily accessible to others, in a timely and consistent manner

3.3 Provide required training and support to others on the implementation of the quality management plan

3.4 Maintain quality management plan records

4 Monitor and update the quality management processes

4.1 Monitor the reviews statistics and outcomes of the systems procedures, in consultation with others, if procedures and practices need to be modified to meet quality management plan targets

4.2 Amend the quality management plan and its implementation when changes are anticipated

4.3 Retain documentation stating reasons for changes

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Access, interpret and apply quality management documentation and ensure the work activity is compliant 
Develop and document quality objectives, in consultation, to align with organisational objectives 
Identify and communicate the standards for quality management systems procedures 
Consult with others to review and improve the quality management plans 
Include quality management responsibilities to job descriptions and duty statements 
Identify existing or potential quality issues, obtain ideas from others regarding improvements, providing prompt consideration and feedback to maximise potential benefits 
Clearly and concisely communicate to others the benefits of quality site procedures and practices 
Prepare written documents, procedures and practices in consultation with others 
Identify, maintain and monitor the information sources 
Actively seek commitment from others to the implementation of quality management plans 
Document how the quality management plan will be introduced or enhanced 
Provide information and resources for the implementation of the quality management plan, in a form readily accessible to others, in a timely and consistent manner 
Provide required training and support to others on the implementation of the quality management plan 
Maintain quality management plan records 
Monitor the reviews statistics and outcomes of the systems procedures, in consultation with others, if procedures and practices need to be modified to meet quality management plan targets 
Amend the quality management plan and its implementation when changes are anticipated 
Retain documentation stating reasons for changes 

Forms

Assessment Cover Sheet

RIIQUA501D - Implement, monitor and develop quality management plans
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

RIIQUA501D - Implement, monitor and develop quality management plans

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

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Student signature:

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